NCC Approved Dealership scheme - Motorhome Sales Code of Practice

For the sale of new and used Motorhomes and provision of associated services.

 

The NCC Approved Dealership scheme is an initiative to pride peace of mind for consumers when considering buying a motorhome or tourer and to reduce business risks for NCC member dealers. At the scheme’s heart are two new Consumer Codes of Practice for Motorhome and Tourer Sales respectively. The Codes establish a benchmark for industry best practice and standards which are then monitored and policed through the NCC Approved Dealership scheme.

 

By being NCC Approved and complying with the Consumer Code of Practice, a Dealership can demonstrate to existing and potential customers that it makes a conscious and tangible commitment to protect their interests. The main principles of the Code are to:

  • Treat consumers fairly
  • Provide greater consumer protection and rights than required by law
  • Deliver high levels of customer satisfaction
  • Ensure access to low cost independent redress.

 

All of these commitments are valued by consumers and give businesses an edge over their competitors. The scheme also benefits Dealership via;

  • Framework to help your business operate within the laws governing consumer rights
  • Advice on best practice guidelines to improve efficiency and professionalism
  • Equipping the business and brand with a positive and powerful marketing tool
  • Opportunity to attract consumers that are more inclined to buy from trustworthy NCC Approved Dealership

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NCC

Consumer benefits of buying from an NCC Approved scheme member

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Business benefits of becoming NCC Approved

Sets your business apart from your competitors and demonstrates you work to open, fair and honest business criteria set out by the NCC Industry Codes of Practice.

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NCC Group